Terms of service
When you read words that refer to the names of our website, “us”, “our” or “we”, it means Solicom Communications SL, Real 9, Office 12, 28991, Torrejon de la Calzada, Marid, Spain.
When you read the words “you”, “user” or “your” it means you, a potential or subscribed user or customer of ours who has purchased our services via our website.
Our website means seoleverage.com and includes any sub-domains, blogs, social media platforms or forums controlled by us.
Where it is used in these terms and conditions, the term ‘services’ means once off services, programs or subscription style offerings we offer for sale on our website or we offer for sale elsewhere however provide access via our website. This might include for example, subscription access to our Organic Growth programs.
We encourage you to carefully read and understand these terms of service before subscribing or using any of our services. If you don’t agree, your remedy is to not subscribe to or stop using our services.
We may update these terms from time to time and the new provisions will apply from the date they are updated by notice on our website. We have included a last updated date at the top of these terms to help you keep track of when changes are made, and we recommend you check back for updates regularly.
Feedback, comments or complaints
If you have any questions, please contact us via info @ seoleverage.com and we will usually respond to all enquiries within five business days. We welcome the opportunity to talk with you and address any concerns.
No unlawful or prohibited use
As a condition of your use of our services, you warrant that you will not use our services:
- for any purpose that is unlawful or prohibited by these terms and conditions
- in a manner that could damage, disable, overburden, or impair our services or cause harm to our business
- in a manner that could interfere with any other party’s use and enjoyment of our services or in a manner that is disrespectful to others
You expressly agree not to:
- hack into areas of our services that are not intentionally made available to you
- add malicious code to our services which may affect us or visitors to our services
- use the website or services area as a lead generation tool for the benefit of your own business, or to manufacture lists or contacts to help your own, or another person’s, business
- engage in any internal or external spamming, or other similar actions
- engage in any unlawful or immoral acts, or acts which are in violation of these terms and conditions
- decompile, reverse engineer, or try to copy or imitate our services or underlying content.
Creating your account
You must create an account to purchase a product or become a subscriber to our membership programs. You must be over 13 years old to create an account and use our services. If you are the parent or guardian of a minor who wishes to access our services, you must set up the account on their behalf, provide appropriate consents, supervise all use they make of our services and supervise any access they make of our social media, forums or other platforms.
When creating an account, you agree:
- to provide true and correct details when you set up your account
- to keep your username and password secure and confidential and not to share your access with anyone else
- to accept electronic communications from us (you may unsubscribe from these at any time)
- to keep your contact details up to date
- not to defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy) of others, including other members and our staff
- to make any payments due associated with your account when they are due
- to contact us if you believe that your account may be subject to an unauthorised transaction, account takeover or other type of fraudulent activity or security breach
We reserve the right to suspend, terminate or disable your account if we believe that you are in breach of any of these terms of service.
You may use your account on more than one device however we use IP address tracking software that tracks the IP address of every device that accesses our paid content and the email address associated with all active accounts. If we suspect you have shared your log-in details and, as a result of our investigation, we reasonably determine you are in breach of these terms, without limiting any other rights we may have, we reserve the right to close your account with no refund of membership payments, and prohibit you from opening a new account.
You agree you will:
- pay our fees on time and in full
- co-operate with us so we can complete the services in a timely and efficient manner
- provide responses, supply information or complete reasonable actions as requested by us within 2 business days of our request
- provide us with (and inform us of any changes to) account names, passwords, technical setup or any material information which we require to deliver the services
- obtain and keep up-to-date virus protection on your computers and other electronic hardware
- check the work we have completed for accuracy in all respects
- attend all agreed meetings and/or scheduled calls
- immediately tell us about any information (existing or new) that could have an impact on the success of the services we are providing so that rapid action can be considered
- not request us to complete work for you that we reasonably believe is either immoral or unlawful. We reserve the right to refuse to complete work in this scenario and our refusal will not be considered to be a breach of this agreement
Purchasing Products or Subscribing as a member
We use secure third party checkouts and processors to manage our online payments and do not directly receive or store your credit card or other financial information. Unless otherwise stated, amounts shown on our website are in Euros.
You can purchase single, once-off services or monthly programs via the website. Subscribing as a member to a program gives you access to the program content and benefits only while you maintain an active, paid subscription and your account remains in good standing. Once your subscription ends (see the termination section below), you will no longer have access to the content or benefits.
Payments and refunds for membership subscriptions
When you purchase a once-off service, you pay for the service up front and we provide the service.
When you purchase a monthly service, you will pay for the first monthly period up front and will authorise automatic, recurring, periodic monthly payments that will continue until you cancel your subscription.
You agree to pay any applicable surcharges we incur based on your method of payment, including dishonour fees if applicable (for example if you subscribe to a service with a monthly fee and a dishonour fee is charged to us for an attempted payment).
Termination of membership subscription
If you have purchased a product with an on-going monthly fee, you will have access to the program benefits and new monthly content (where this applies) only for the duration of your subscription. You may end your subscription prior to the automatic renewal at the end of each subscription period by contacting us at [email protected] Please ensure you allow at least 7 business days prior to the automatic renewal or you may be charged for the next month. If you cancel your subscription, you will continue to have access until the end of the current paid period.
We may end your subscription for any reason without refund by giving you at least 2 weeks’ notice prior to the end of your current subscription that we intend to end your subscription. You will continue to have access to our services until the end of your current, paid subscription period.
If we are ending your subscription because you have breached these terms and conditions, we may end your subscription immediately without refund. This would include, for example, where you are behind in your subscription payments.
Disclaimer and limitation of liability
We make no warranties or representations about the suitability, reliability, availability, timeliness or accuracy of anything contained in our services or content on our website for any purpose. To the maximum extent permitted by applicable law, anything contained in our services or on our website is provided “as is” without warranty or condition of any kind. Your use of our website, use of our services and your application of any information we provide are completely at your own risk and we are not responsible for any direct or indirect loss, damage or issues you may suffer by using our website, services or any information contained in them or by not being able to access our website or services.
The information is not customised and is general only. You must use your own common sense and judgment when applying any information and always stay within your own risk appetite. Before relying on any information we provide, you must assess the suitability of the information for your particular circumstance and obtain appropriate professional or independent advice relevant to your circumstances.
In no circumstances will we be responsible for injury, loss or damage suffered by you or by any third party.
SEO optimisation and Ad campaign strategies take time and need to be monitored, measured and changed incrementally to try and achieve the best results. What we do is dependent on how the third-party platforms work. Those third-party platforms may change without notice.
We cannot guarantee that your objectives will be met or that your results will be consistent or improve. We are not responsible for any loss or damage incurred by you due to changes made by third party platforms or as a result of the SEO optimisation or ad management services we provide, this includes any decrease in your rankings or results.
Where warranties are implied by law, our liability will be limited in respect of any claim to, at our option, supplying the services again, or promptly remedying the fault in the service.
You agree that our total aggregate liability for all claims relating to your use of our services and/or website is limited to the amount actually received by us from you in the 3 months immediately prior to the date of the claim(s), even if that amount was zero.
This disclaimer applies to the fullest extent permitted by law and survives any termination or expiration of this agreement or your use of our services.
Forum or Social media content
Content in our forums, comment areas or other social media platforms may be contributed by third parties. The person contributing that content is responsible for what they have provided. If you have any concerns about that content, you should contact the author directly. Views and opinions of third parties are not necessarily shared by us. We may at our discretion moderate our forums or social media platforms, however we are not obliged to do so.
We own, or have permission to use, the intellectual property rights in the content of the website and our services. You may not use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements and other works, promote, create derivative works, or in any way exploit or allow others to exploit any of our website, program or services content in whole or in part except as expressly authorised by us. You may not use our logos or trademarks without permission. Please contact us if you require permission to reproduce any of the contents of our website or other materials.
Images and item descriptions posted on this website by third parties are the responsibility of those third parties and may be subject to copyright. You must seek permission from the third party before using any of their content.
The names of actual companies and products mentioned may be the trademarks of their respective owners. Any example companies, organizations, products, people and events depicted on our website or elsewhere are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.
Permission: If we expressly make content available for download, you may access that content only for your personal use. For all of our content, sharing or downloading without prior permission is expressly prohibited. You are not permitted to use any of our copyright material for commercial profit of any sort. This means you cannot resell, package or otherwise share our services or copyright material without our express written permission. You agree not to change or delete any copyright or proprietary notice from any of our materials or content.
Except as otherwise expressly granted to you in writing, we do not grant you any other express or implied right or license to use our website, program or services content or our intellectual property.
As a condition of use of our website and any social, public or member forum areas managed or controlled by us, you warrant:
- you own (or have the provable right to use) all content or material you post for the purpose you are posting it for, including video, images and text (called ‘your content’); and
- posting your content will not infringe on the intellectual property rights, including copyright, of any third party.
This is an important clause to protect us from copyright infringement claims and you acknowledge we are relying on your warranty.
You agree we own from creation all discussion boards or similar forums and have the right to sell these assets which may include discussions or contributions by you and other participants.
By submitting your content, you irrevocably grant us a perpetual, world-wide, non-exclusive, royalty-free, sub-licensable and transferable license and right to use your content for the purpose it is provided and to display and use your content for our business purposes, including for our commercial benefit, as we see fit. You warrant you have the right to grant this licence and consent to our assignment of this license without notice to you. You agree you are not entitled to remuneration of any kind for the grant of this license and/or the subsequent assignment (if any). You indemnify us against any claims made for breach of intellectual property rights in respect of your content.
Where you provide requested material to us for provision of our services, you retain ownership of material you supply us, including intellectual property in your business name, logo, content and videos and any personal information about your customers (called ‘your data’). You grant us a license to use, copy, transmit and store your data for the purpose of providing the services. You warrant that, where your data contains personal information that you are directing us to process, the personal information has been collected by you in accordance with the GDPR and you have the appropriate consents for any processing you request us to do.
While all care is taken to securely store your data, we do rely on third party providers for storage and other services and we make no warranty that your data will be safe. We will not be responsible or liable for the theft, deletion, alteration, destruction, damage, loss or failure of any of your data.
By agreeing to these terms, you consent to our use of your name, business name, logo, the work we completed for you (either completed, drafts or unused ideas) and/or any testimonial provided by you for the ongoing promotion or management of our business, including display on our website.
You agree to indemnify and defend us from any claims, damages, liabilities, costs, or expenses (including without limitation court costs, collection costs, and reasonable legal fees) related to:
- your unauthorised use of our services, or products or services included or advertised on our services; or
- your breach of your warranties about your content; or
- your breach of these terms and conditions.
This agreement is governed by the laws of Spain. You agree to be subject to the jurisdiction of the courts of Spain if there was a serious dispute between us without reference to conflict of laws provisions.
You may provide notice to us in writing via our physical address (shown at the top of these terms). We do not accept electronic notices. We may provide notice to you via email or other electronic means.
You agree that no joint venture, partnership, employment, or agency relationship exists between us as a result of this agreement or use of our services.
Our performance of this agreement is subject to existing laws and legal process. Nothing contained in these terms can be used to inhibit our right to comply with governmental, court and law enforcement requests or requirements relating to your use of our services, or with regard to information provided to us, or gathered by us, about your use of our services.
If any part of these terms and conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations, then the invalid or unenforceable provision will be deemed replaced by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the terms and conditions will continue in effect.