How to Increase the Conversion Rate in Ecommerce

Ecommerce websites are all vying for the customers’ attention online. Getting a high ecommerce conversion rate is a goal that any business owner should achieve. To the customers, it means two things—your marketing efforts are effective, and your online store is trustworthy.

Ecommerce conversion rate optimization (CRO) is essential if you’re aiming for higher sales. It’s the number of people performing a desired action after seeing your products. In this case study, let’s explore the CRO strategies that can help your ecommerce store stand out against the sea of online competitors.

Initial Situation

A client of ours was underperforming in search engine rankings for the critical Bottom-of-the-Funnel (BoFU) keyword. 

BoFU keywords are pivotal in guiding potential customers who are in the decisive phase of their purchasing journey, seeking specific information to make a final decision. Despite the high relevance of the content to the search query, the page's inability to rank for this keyword was a missed opportunity to capture the attention of ready-to-buy consumers– directly impacting the site's organic traffic and potential sales conversions.

What We Found

Upon analyzing the client’s webpage, it became evident that the content was not fully optimized for this particular BoFU keyword. The keyword integration within the content was insufficient and lacked strategic placement, which is crucial for signaling relevance to search engines. 

Additionally, the page's content depth and quality did not fully address the specific informational needs and intent of potential customers at the bottom of the sales funnel. This gap in content optimization was limiting the page's visibility and ranking potential for the targeted BoFU keyword, thereby affecting its ability to attract highly motivated buyers ready to make a purchase decision. Enhancing the content to better align with the BoFU keyword and user intent was identified as a key opportunity to improve the page's search engine ranking and organic traffic.

What We Did

Our Approach 

Strategic Content Enhancement Plan

To make the webpage rank for this targeted BoFU keyword, we provided our client with a detailed plan aimed at optimizing the page's content and structure. Our focus was to make the page more relevant to search engines and potential customers at the crucial decision-making stage of their purchasing journey.

Key Recommendations Provided:

  • Keyword Integration Strategy

We advised the client to strategically incorporate the BoFU keyword into key areas of the webpage, such as headings, subheadings, and introductory paragraphs. This was to ensure the keyword was integrated naturally, enhancing the page's relevance without disrupting the content's flow.

  • Content Enrichment Approach

To address the depth and quality of the webpage's content, we recommended enriching the page with comprehensive information that meets the informational needs of users searching for the best rechargeable batteries. This included adding detailed product comparisons, highlighting user benefits, and providing expert insights to facilitate informed purchase decisions.

  • Alignment with User Intent

We suggested refining the webpage's content to better align with the specific intent behind BoFU keywords. This involved focusing on conversion-oriented content such as user testimonials, case studies, and practical usage scenarios that underscore the value and efficiency of the batteries featured.

What Results We Achieved

Following the implementation of our strategic recommendations for content optimization focused on the BoFU keyword, the client's webpage experienced remarkable improvements in search engine rankings and user engagement metrics over the subsequent quarter. The concerted efforts to enhance content relevance, depth, and user intent alignment yielded significant gains.

Key Achievements Include:

Top Ranking for BoFU Keyword

The most notable achievement was the webpage's ascent to the top position in search engine rankings for the targeted BoFU keyword. This prime positioning is indicative of the content's high relevance and quality in the eyes of search engines.

Increased Clicks

The optimized webpage saw a substantial increase in clicks, reflecting a higher user interest and willingness to engage with the content. This uptick in clicks is a direct result of improved visibility and compelling content that resonates with the target audience's search intent.

Higher Impressions

There was a significant rise in the number of impressions, indicating that the webpage appeared more frequently in search results. This increased visibility is crucial for capturing the attention of potential customers at the decision-making stage of their purchase journey.

Improved Average Click-Through Rate (CTR)

The average CTR improved markedly, demonstrating that a larger proportion of users who saw the webpage in search results felt compelled to click through. This improvement signifies that the optimized content and meta elements were more effective in capturing user interest.

These results underscore the effectiveness of targeted content optimization strategies in enhancing search engine performance and user engagement, particularly for crucial BoFU keywords that drive conversion-ready traffic.

These results underscore the effectiveness of targeted content optimization strategies in enhancing search engine performance and user engagement, particularly for crucial BoFU keywords that drive conversion-ready traffic.

Get Higher Ecommerce Conversion Rates

A good ecommerce conversion rate is around 2.5% to 3%—that’s why increasing ecommerce conversions is serious business. You have to implement various optimizing techniques to encourage visitors to buy from you. Here are some CRO strategies that can help improve the conversion rate:

1. Enhance website speed.

A slow website frustrates anyone who wants to buy online. This leads to lower conversions and bounce rates. Make your website load faster by:

  • Using a responsive layout that works seamlessly across all screen devices, especially mobile.
  • Optimizing images by resizing and adding alt texts and filenames.
  • Compressing website files.
  • Making above-the-fold content, or the content on top of the site, appear first.

Fast-loading websites retain website visitors. They can browse your website for a long time without any hitches.

2. Use clear call-to-action (CTA).

Your CTAs will encourage your target audience to act, such as purchase or sign up for something. Make a short, action-oriented CTA like “Buy Now” or “Add to Cart.”

3. Showcase your products.

Take good and high-quality photos of your products. Write a detailed description for each product that you have in your inventory. For example, if you’re selling clothes, include the size, kind of fabric, available colors, and the skin tone it would suit. You can write these details in bullet points for easy reading. Free your content of spelling and grammar errors before posting them.

4. Make navigation easy.

It can be difficult to find one product if you sell so many items. Compile your products into various product pages by category to sort them out. You can also set a filter that potential customers can click and click until they find what they’re looking for. Easy navigation can be one factor that makes your ecommerce website a go-to for shoppers.

5. Provide value.

Online shoppers love to get the most of their money’s value. Make their shopping worthwhile when you offer free shipping vouchers to combat high shipping costs. You can also give discounts on selected items to your shoppers. Highlight these offers to bring in more customers.

6. Show positive reviews.

Displaying testimonials and reviews fosters trust and credibility in ecommerce businesses. You’re also reassuring customers that you only sell high-quality products. Reviews can influence the buyer’s decision to purchase the product or not.

7. Give payment options.

Payment is easy nowadays when you purchase online. You can give options like credit cards, debit cards, online store credits, or cash on delivery. Get the trust of your buyers by displaying your security certifications on the website.

8. Simplify the checkout process.

Create a form that’s easy to navigate and understand. Make sure all the buttons and payment options work to minimize cart abandonment and seamless purchase. Thank your customers for purchasing online and offer them discounts for future transactions.

9. Track and adjust.

Monitor the behavior of your consumer using tools like Google Analytics. Identify the gaps that slow down the whole purchasing cycle, such as long waiting times, delays, and lack of supply. Address any gaps you can see to increase your ecommerce conversion.

Parting Thoughts

CRO strategies can help boost your ecommerce business and give you an edge over other businesses. It focuses on the cycle of getting customers to buy your products from the first look to the actual purchase.

Following the suggested CRO strategies can give you the sales you’ve been waiting for. If you want to learn more, talk to us by scheduling a call.

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